Maldita.es

Maldita.es has won the 2021 European Press Prize Innovation Award with ‘Maldita.es’ WhatsApp Chatbot to thrive a fact-checking operation on disinformation.’

Maldita.es is a non-profit foundation that fights disinformation and promotes transparency through fact-checking and data journalism. Its mission is to provide citizens with tools, technology and information that allows them to make informed decisions based on verified information. For that purpose, Maldita.es develops technology and innovative formats that address the public’s need together with media literacy programs that help create an aware community that can defend itself from disinformation and lies in all areas. Their watchword is ‘journalism to not be fooled,’ with 30 journalists, engineers and educators working in the frontline of disinformation. Maldita.es is a member of the International Fact-Checking Network and the only Spanish organisation appointed by the European Commission to the High Level Group on Fake News and Disinformation.

Maldita.es’ WhatsApp Chatbot to thrive a fact-checking operation on disinformation

The Chatbot for WhatsApp developed by Maldita.es involves the work of the entire Maldita.es staff and is a perfect match between journalism and technology focused on user service in a close, easy and user purposed way, since WhatsApp is one of the most used information channels in Europe.

The tool works with a natural language response model for users that, in addition to responding to users, allows data around disinformation to be collected, classified, tracked and analysed to study the spread and operating of misinformation. Maldita.es does not collect user data, only content data.

The chatbot is capable of detecting and responding to disinformation reports in all formats: videos, audio, text and images – that it interprets and sends fact-checked responses.

This has enabled Maldita.es journalists to better serve the community and to be more efficient in the public service they provide. This tool is proof that technology can bring us closer and make journalism help the population and according to WhatsApp itself is the better fact-checking WhatsApp chatbot developed worldwide.

To acces Maldita.es’ tool, you can use the following number in WhatsApp: +34644229319 or use this link.